The Effect of Leader’s Interpersonal Communication Skills on Nurses Innovative Behaviour Moderated by Perceived Trustworthiness

نویسندگان

چکیده

The aim of this study is to examine the relationship between leaders’ interpersonal communication skills and nurses’ innovative behaviour. Moreover, behaviour essential for nurses in today’s dynamic healthcare systems whereby, skill has become an increasingly important factor enhancing This based on conceptual framework skills, behaviour, perceived trustworthiness. Using stratified sampling technique, questionnaires were distributed 246 grade U29 three public state hospitals northern region Peninsular Malaysia. Since a correlational study, quantitative research method employed determine existing variables. Findings indicated that head implemented moderately all five components skills. existence trustworthiness was found improve interaction both parties transform generate innovation their work. concluded are required be by leaders

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ژورنال

عنوان ژورنال: Social and management research journal

سال: 2021

ISSN: ['0128-1089', '1675-7017']

DOI: https://doi.org/10.24191/smrj.v18i1.12872